Therapy for individuals, couples, and families in Munroe Falls, and the greater Akron area, as well as throughout Ohio via telehealth.

Privacy Policy:

Effective date: October 22, 2026

Alma Via Counseling Services, LLC respects your privacy. This policy explains how information may be collected and used when you visit our website.

This policy applies to our public website. It is separate from our Notice of Privacy Practices, which explains how we handle protected health information in the course of providing counseling services.

Information You Choose to Provide

If you contact us through our website contact form, we may collect information such as your name, email address, phone number, preferred contact method, and the contents of your message.

We use this information to respond to inquiries, communicate with you about our services, and determine appropriate next steps when someone is interested in counseling.

Please avoid including sensitive personal information, detailed mental health information, or other confidential clinical details in website forms or ordinary email. The website contact form is intended for general inquiries, not emergencies or ongoing clinical communication.

Submitting a message through our website does not establish a therapist-client relationship.

Information Collected Automatically

When you visit our website, Squarespace and any services integrated into the website may collect certain technical information, such as your IP address, browser type, device information, pages visited, and information about how the website is used.

This information may be used to operate, maintain, protect, and improve the website. The information collected depends on the website features and settings in use.

Cookies and Website Services

Our website is hosted by Squarespace. Squarespace and certain website features may use cookies or similar technologies to support website functionality, security, preferences, and performance.

Our website may also include third-party features, such as an embedded map or links to external websites. Those services may collect information according to their own privacy policies.

We encourage you to review the privacy practices of third-party services when using their features. We do not control the privacy practices of external websites.

How We Use and Share Information

We use information submitted through our website to respond to inquiries and support the operation of our practice and website.

We do not sell personal information submitted through our website.

Information may be processed by service providers that help us operate the website or communicate with visitors, subject to the services and arrangements in place. We may also disclose information when required by law or when otherwise permitted by applicable law.

We do not intend for the public website contact form to be used to submit protected health information. Information relating to counseling services may be subject to additional privacy requirements, as described in our Notice of Privacy Practices.

Data Security

We take reasonable steps to protect information submitted through our website. However, no website, electronic transmission, or method of storage can be guaranteed to be completely secure.

Please do not use the website contact form or ordinary email to send sensitive clinical information. If you become a client, we can discuss appropriate methods for communication and sharing information.

Your Choices

You may choose not to submit information through our website. You can contact our practice by phone instead.

You may also adjust cookie settings through your browser. Disabling certain cookies may affect how parts of the website function.

Children's Privacy

Our website is intended to provide information about our counseling services. It is not designed for children to submit personal information independently. Parents or guardians who have questions about services for a minor may contact our practice directly.

Changes to This Policy

We may update this policy as our website, services, or practices change. The effective date at the top of this page indicates when the policy was most recently updated.